Legal information
Terms & Conditions
These Terms & Conditions explain the general rules that apply when you access, browse, register for, or use this website and any related services. They are written to make the main responsibilities of the user and the operator clear, easy to understand, and available in one place.
1. Acceptance of these Terms
By using this website, creating an account, signing in, placing a bet, claiming a promotion, or continuing to browse any page of the service, you agree that you have read, understood, and accepted these Terms & Conditions. If you do not agree with any part of these terms, you should stop using the website immediately.
These terms apply together with any rules, promotion conditions, betting rules, privacy notices, responsible gambling notices, and other policies that are published on the website. If a promotion or product has its own additional terms, those terms apply to that offer in addition to these general terms.
2. Eligibility and account requirements
You must be legally permitted to use the service in the location where you access it. You are responsible for making sure that your use of the website is lawful, that online wagering is permitted for you, and that you meet the minimum age and identity requirements that apply in your jurisdiction.
Only one account may be registered per person unless we expressly allow otherwise. Account information must be accurate, complete, and kept up to date. We may ask you to verify your identity, age, address, payment method, or any other information that is reasonably required for account security, fraud prevention, regulatory compliance, or responsible gambling controls.
3. Registration, login details, and security
You are responsible for keeping your login details secure. Do not share your password, one-time codes, payment details, or account access with anyone. Any activity carried out through your account may be treated as activity performed by you, unless it is clear that your account was compromised through no fault of your own.
If you believe your account has been accessed without permission, you should contact support as soon as possible. We may temporarily suspend access, request additional verification, reset credentials, or take other protective steps to reduce the risk of unauthorised use.
4. Use of the website
You agree to use the website only for lawful, personal, and non-commercial purposes. You must not use scripts, bots, automated systems, scraping tools, reverse engineering techniques, or any method intended to manipulate odds, promotions, markets, accounts, or platform behaviour.
You must not attempt to interfere with the operation of the website, bypass security measures, overload servers, upload malicious code, exploit technical errors, impersonate another person, or use the service in a way that could harm other users, the platform, or the integrity of betting markets.
5. Betting markets, odds, and settlement
Odds, markets, prices, event information, and availability may change at any time. A bet is not accepted until it is confirmed by the system and recorded in your account history. We may refuse, cancel, void, or resettle a bet where permitted by applicable rules, including where there is an obvious pricing error, market error, event cancellation, technical fault, duplicate bet, suspected abuse, or breach of these terms.
Settlement is normally based on the official result provided by the relevant sporting body, racing authority, event organiser, statistics provider, or another recognised source. Where there is a dispute about a result, the decision will be made according to the applicable betting rules and any relevant official information available at the time.
6. Deposits, withdrawals, and payments
Payment methods, processing times, deposit limits, withdrawal limits, fees, and verification requirements may vary. You must use payment methods that belong to you and that you are authorised to use. We may delay or refuse a transaction where additional checks are required or where we identify suspicious, unauthorised, or prohibited activity.
Withdrawals may be subject to identity verification, payment verification, responsible gambling checks, anti-fraud checks, and any other process required by law or by our internal risk controls. You should review your account balance and transaction history regularly and contact support if you notice anything unusual.
7. Bonuses, promotions, and offers
Promotions are offered at our discretion and may be limited by location, account status, customer segment, time period, qualifying bet type, minimum odds, turnover requirements, maximum winnings, or other conditions. Each promotion may have separate terms that explain how to qualify, how rewards are calculated, and when a reward may be removed or cancelled.
We may withhold, cancel, reverse, or restrict a bonus where we believe it has been claimed in error, abused, used in breach of promotional rules, or obtained through duplicate accounts, collusion, false information, automated behaviour, or any other unfair activity.
8. Errors, interruptions, and technical issues
We work to keep the website available and accurate, but we do not guarantee that it will always be uninterrupted, error-free, or fully up to date. Technical issues, maintenance, data delays, network problems, display errors, or third-party service disruptions may affect the website from time to time.
If an obvious error occurs, including an incorrect price, incorrect market state, incorrect event information, incorrect balance display, or incorrect promotional calculation, we may correct the error, cancel affected transactions, reverse affected rewards, or take other reasonable steps to restore the account to the position it should have been in.
9. Prohibited conduct
You must not use the service for money laundering, fraud, identity misuse, bonus abuse, account sharing, collusion, syndicate betting where prohibited, market manipulation, illegal activity, harassment, or any conduct that may damage the integrity of the platform or the fairness of betting markets.
Where we reasonably suspect prohibited conduct, we may restrict account features, suspend or close the account, request further information, void bets, cancel promotions, freeze withdrawals while checks are completed, report activity to relevant authorities, or take any other action permitted by law.
10. Intellectual property
The website, brand elements, logos, graphics, icons, layout, software, text, design, and other materials are owned by us or licensed to us. You may use the website for its intended purpose only. You must not copy, reproduce, modify, distribute, sell, frame, mirror, or commercially exploit any part of the website without written permission.
11. Third-party services and links
The website may contain links, embedded content, payment tools, analytics tools, verification tools, odds feeds, or other services provided by third parties. We are not responsible for third-party websites or services that we do not control. Your use of those services may be subject to their own terms and privacy notices.
12. Responsible gambling
Gambling should be a form of entertainment and should not be used as a way to make money, recover losses, escape financial difficulty, or deal with stress. You are encouraged to use account limits, take breaks, and seek help if gambling stops feeling controlled or enjoyable.
We may apply responsible gambling measures, including deposit limits, activity reviews, account restrictions, cooling-off periods, self-exclusion, or other controls where we consider it appropriate or where required by law.
13. Privacy and personal information
We collect and use personal information to provide the service, verify accounts, process transactions, improve security, comply with legal obligations, personalise the user experience, and communicate with you. More information about how information is handled is available in the Privacy Policy.
14. Account suspension, closure, and restrictions
We may suspend, restrict, or close an account where required by law, where we are unable to verify required information, where the account appears to be inactive, compromised, duplicated, or used in breach of these terms, or where continued access creates a risk to the user, the platform, or other users.
You may request account closure at any time by contacting support. Before closing an account, we may need to settle open bets, process outstanding transactions, confirm your identity, or retain certain information where required for legal, regulatory, tax, audit, fraud prevention, or dispute resolution purposes.
15. Limitation of liability
To the maximum extent permitted by law, we are not responsible for indirect, incidental, special, punitive, or consequential loss arising from your use of the website, inability to access the website, reliance on information displayed on the website, third-party service interruptions, or unauthorised account access caused by your failure to protect login details.
Nothing in these terms excludes, restricts, or modifies rights that cannot lawfully be excluded, restricted, or modified. Where liability cannot be excluded, it is limited to the extent permitted by applicable law.
16. Changes to these Terms
We may update these Terms & Conditions from time to time to reflect changes in the website, products, laws, risk controls, business operations, or customer protections. The updated version will be published on the website. Continued use of the service after changes are published means you accept the updated terms.
17. Contact and support
If you have questions about these Terms & Conditions, your account, a transaction, a bet, or any part of the service, you can contact the support team through the help options available on the website.